FAQ


		Basic+XS with USB In case the USB link does not work please use the USB bootloader update package. This package enables you to update the USB bootloader via the RS232 link of the Basic+XS. If you are writing you own software on the Basic+XS which makes use of the flash memory, the USB link will not work anymore, because the bootloader in the flash memory is needed. If you have further question please contact I+ME.
General		PCI Windows 2000: The software installation is successful and the card is inserted correct but no communication is possible? ... Try to plug in the card into an other PCI port. PCI Windows 2000: The SW installation is successful and the card is detect correct but no communication is possible? ... General problems with ACPI exist, one of the next cases can help : - Disable the "Assign IRQ for USB" (similar Text possible) in BIOS. The BIOS map this IRQ to a common IRQ, the IRQ for USB is set by Windows 2000 special, so the funktion of USB has no restrictions. Note: These case is not possible by all PC’s. - Force a Window 2000 conform mapping by blocking the PCI-plug&play mechanism into the BIOS settings: Set under "PNP/ISA Configuration" the "Resource controlled by manual" funktion, after this set all but one IRQ’s to "Legacy ISA". - Tips to last point: Check the IRQ under Windows 2000 device manager. Choose "view" and then "Recource to connections". There is a list of all IRQ’s of PCI/ISA devices. All PCI-devices should be set to one IRQ (by activ ACPI !). You should choose the IRQ with the most entries in list. Use these IRQ to set him into the BIOS to PCI/ISA PNP. Disable of the ACPI interface. Note: - Depends on BIOS type (AMI, AWARD, Compaq,..) - Depends on ServicePack you use. General: If you will disable the ACPI mechanism you must first disable it under Windows 2000 and then disable it into BIOS. If not, Windows 2000 will never restart correct. If you have install the SP1 from Win2000 this BIOS settings are not necessary.
CAT		I use a Laptop and get problems when I receive CAN messages via the serial port. 1) Some laptop let the ports going power down via advanced powermanagement. Disable the powermanagement or connect the laptop to permanent power. 2) In some cases it is possible that the PC has problems with the settings of RS232 chip. You can drop this if you set the IRQ trigger point to 4 (normal 14) under the extended setting from COM-port.
PcNetBoard		The card is plugged in but no contact was possible? ... Under NT4.0: Compare the ressources in the device manager with the jumper on the board. Both must be equal! You can change it with help of the tool "LevelX PcNet...Driver Configuration" under Software installation/deinstallation. Under Windows 9x: Compare the ressources in the device manager with the jumper on the board. Both must be equal! You can change it with device manager.
PCMCIA		The system crashes after the installation of the Key client? ... The selected memory area is not free, or the selected interrupt is being used by another application. Refer to Installation. The system crashes when the Key is inserted or removed? ... The selected memory area is not free, or the selected interrupt is being used by another application. Refer to Installation. Windows95/98 will not launch after the installation of the client and services? ... Make sure that there is a memory area reserved in the SYSTEM.INI file. The selected memory area is not free, or the selected interrupt is being used by another application. Refer to Installation. The acknowledge sound under Windows95/98 after inserting or removing the Key is sounded twice? ... There are two services installed on your system. One can be found in the CONFIG.SYS and the other in the device manager. In the device manager, under the topic PCMCIA, you can disable one of the services. The Key is inserted and PcCANControl starts with the message: "I+ME CARD not available or drive not ready" what's wrong? ... Some aspect of the resource allocation is wrong. Refer to Installation for more information. In most cases the reset of the PCMCIA hardware is not correct done, so it is neseccarry to start with powerdown. Windows NT 4.0: Is the PCMCIA-Service started correct? ... You can check it under "start/control/systemconfiguration/PC-driver(PCMCIA)" if the service is correct started. The driver must be visible with its two sockets. The I+ME PCMCIA-key should be visible under one slot. Trouble: No service is started! You have to start the PCMCIA service under "Devices" on the same directory. The "starttype" should be "automatic". Change the state if necessarry. Start the driver manual in this case. Trouble: The service is started but PCCANcontrol starts with ... "Error-DriverOpen: CLIxpm1.exe not started or PCMCIA card not inserted?" a) Check if card is inserted into one slot. note: under WinNT you don't exchange cards under power !!! b) Start the Client software "CLIxpm1.exe". You should start the programm "Initdrv.bat" you found under... //WinNT/system32/drivers/ime/lxn4pm1j/... If trouble occure: Install the driver again and restart. You can overwrite the driverinstallation. Windows NT 4.0: Are your BIOS settings correct for WinNT? ... The BIOS settings "Plug&Play" must be on state "off" - WinNT is not a plug&play OS! Correct the setting if necessarry. Non-Supported PCMCIA Drives Drive Known Laptops Using Drive Cirrus Logic SIEMENS NIXDORF Scenic Mobile 700 PCIC compatible COMPAQ Armada (not all series)
NetPorty II		NetPorty II doesn’t work under parallel port, what can I do? ... Use the right EPP mode on BIOS. In most cases the EPP 1.7 is necessary for Win9x and EPP 1.9 for Win NT. Please try out the right mode. I want to use a printer and NetPorty II together? ... Windows NT 4.0: If you use NetPorty II under NT note that you are not able to print! ... Windows 95/98: If you use NetPorty II under Win9x the normal printer driver is active but it can make problems while printing with the active driver! You have overwrite the delivered EPP-Loader by your own firmware, what to do ... Please read chapter trouble in your manual there is a detailed information how to upload the firmware.

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